SurveyMonkey Enterprise Feedback Platform

“The address would take you to this little building.You have to drive all the way down to schoolhouse lane and go all the way down for the receiving dock that's probably why there's 5-6 signs in front of that little building that has no trucks . They don't start loading until 4 p m it only took them 45-1hr to load me then if your over 30,000lb you have to go to the scale talk to the guard , shack lady who thinks it's more important to finish up her netflix show than to help you. She told me she only has 5min left then she can help me . If you do show up early , they have a couple spots that you can park to wait”

“Worst shipper I've dealt with in a long time. Checked in on time and sat for hours waiting to get loaded with almost no communication or updates. Drivers' time clearly doesn't matter here. Completely disorganized operation. If you pick up here, expect significant delays and frustration.”

“Otr drivers, pass out 260 and follow the signs to the end of the complex and turn left. Must go to gate post #3 to sign in. Follow my picture. Brought up buckets from pittston pa to bldg 43. Check in at 9:30am out by11:00am. You must wait for security to escort you”

“Friendly staff can load you before appointment Quick in out”

“I had amazing experience with my pick up. My appointment was 7 pm, ive called around 10 am to see if I can pick up early. They said load was ready and to come. I was there at 11 and out in 30 min. Guys at shipping were very polite and fast. Wish all pick ups can go as smooth as this one.”

“I had a great experience here to pick up.I had an open window to pick up from 1 to 6 p m arrived at three out by four pm. thanks , guys”